How can you remove traces of old, unwanted junk files from your computer?

Have unwanted junk files on your computer that you want to get rid of for good? My advice would be to get CCleaner!

CCleaner is a system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard drive disk space. It also cleans traces of your online activities such as your Internet history. Additionally, it contains a fully featured registry cleaner. But the best part is that it's fast and FREE!

http://www.piriform.com/ccleaner

Why is my internet speed coming slow on my pc while high on my friend's pc?

QUESTION:

Me and my friend have same plan. I have windows xp and he uses linux.I get max 300 kbps while he gets 500 kbps. Why does this happen? Will i also get 500 kbps if i shift to linux operating system ? Why does linux operating system get more speed?

MY ANSWER:

There are a large number of variables imbedded in your question that can make all the difference.

You mention ‘plan’ – so I assume you are on the same carrier but different addresses, modems etc. could also be a factor.

First, I would assume different addresses, same carrier with identical PC hardware, and you are basically asking - is Linux faster than Windows XP?

- Also, I would have to assume from the speed quoted that this is older, residential DSL

- Also, from the way the speed was quoted I would have to assume we are talking about raw ‘apparent’ file download speed from the web.

- Another element of this scenario is just because the plan quoted by the carrier says 500k doesn’t make it so.

- So…back to the core question is Linux faster…YES…but what are you going to do with it???

- What exactly does the speed listed mean to you – how do you use it - - for email with average attachments and browsing ok.

- Where are you going to get applications – Linux support is not universal – commercial programs exist but are not free. Basically, I think that if this is an actual ‘measured’ case that you would like to troubleshoot further as opposed to a hypothetical Linux vs. WinXP question. This is then a question of why is my modem/connection to my ISP running slower? If you are at a different address, different modem, PC of different config etc., then you have many variables. And for the speeds listed, and assuming an up-to-date PC (QuadCore / i7), then this is not a windows issue, but an ISP issue.

Need to reboot with a diskette I no longer have...

What can you do when a computer tells you to reboot with diskette, but you no longer have the diskette?

In a computer forum I frequently post to, I read a question from someone that turned on their computer only to read a message "reboot with diskette," which this person no longer had.

My response:

My first answer to this is that your hard drive has gone kaput. Unless it is an ancient DOS system, you probably don’t even have a diskette drive. Even if you do now-a-days, most systems boot from the CD/DVD drive. Depending how “kaput” your hard drive is will depend on how much data you have lost or how recoverable your system is.

If your system is Windows but also a much older one, your CMOS battery may be dead which means that your hard drive “may” be ok but the system doesn’t recognize any of the internal hardware. This is a much cheaper fix (if that is the problem) by changing out the internal (probably 2032) battery.

Is My Wi-Fi Security Good?

The Question...

"Im using WPA2-PSK (AES) security for my router with randomized 25 character passcode and MAC filtering for it to. I always get wierd feelings that someone is still using my internet despite this. My internet gets slow and will disconnect every couple of days, is it supposed to do this? or could someone be using my internet? Is there a way to check to see if someones using my internet? I know you can check the attached devices but i feel like someone has bypassed it. What else can i do to protect it?"


My Answer...

Your already are using a high level of security but one further step is Mac list access – if your machines MAC address isn’t in the list (that you control by password access from inside the network) there is no wifi access- - unless you’re in an apartment/condo or under the same roof as this would-be-internet thief, then the quality / usability of this link at a distance is very poor. If there is that much concern over snooping – than don’t connect any computer with important data to that network at all – use a separate router and keep things separate. If that’s not enough turn your wifi off and use a long CAT5 cable. From a non-technical standpoint, let me say that anti-spyware can do this to your system also. There is no way to be fully protected no matter what you do. You can have as many locks on your door as you wish, but as long as man makes them, man can break into them. This is the same with Internet security. Realize also, that if you have a cable connection or FIOS, your system is susceptible to outside access when it is powered up - you don’t have to be on your system.



Give us your feedback on this post! Did it answer your questions regarding Wi-Fi security or is there something you'd like to add? Talk to us!

Saturday, June 23, 2012

Computers/Laptops - do we REALLY know what we're doing?

When considering a computer/laptop, do you know what you need to know prior to your purchase?  Here are some ideas to consider....

If the computer is going to be used for games or movies as a priority, then a screen and video card are the important things to consider.  In this case a desktop computer would probably be best as it is easier to upgrade your video card and your video output device.  Also, with games and movies the hard disk needs to be very large if you save any of the input.  With a desktop you can always add more hard drives with ease. 

If the computer is going to be used for creating spreadsheets, Word documents, or video presentations then either type of system would do.  The only real consideration here would be the ease of typing the input.  The keyboard on a desktop is easier to type on for most people.  However, if you desire the laptop for portability or space requirements, you can always plug in a desktop keyboard (wired or wireless).

This now brings up the idea of portability.  A desktop, normally, stays where it is installed.  A laptop is made for travel.  You can do your work at hot spots (i.e. McDonald's, coffee shops, book stores, etc.) or just in different rooms of your home; you are not tied down other than staying within the range of your wireless LAN when at home.  This makes it much easier to sit on the porch enjoying the nice weather, going to the kitchen for a snack, or catching up on you "important" television shows while still creating documents.

Software packages are a main concern when buying a new computer.  The first consideration is that if the software you are currently using is not on CDs or DVDs in your possession, you will probably have to buy them again.  As a rule, software cannot be copied from one computer to another.  It must be installed on each computer using it.

The second consideration is compatibility.  Even if you do have the software on hand, some computers will not run older software.  With the changes in computers happening every two or three years, software and hardware must be verified to run with the new system.  Some systems now are running 32 bit and/or 64 bit operating systems.  This can be important because some software is honed in to one or the other of these.  Currently, there is very little software out there that runs 64 bit or dual processors.  this is a big advertising game to sell computers; however, tomorrow...?

The third consideration is cost.  Software needed for a new system usually costs as much or more than the desktop/laptop purchase.  Again this depends on what you are going to use the system for.

As stated previously above, there is hardware that will not run on the newer computer systems.  Sometimes the problem is the operating system of the computer not being able to talk to the hardware device.  Sometimes it is because the drivers (the translators for device to computer communication) for the device has not or will not be created.

If your new purchase is to create photo output or high quality presentation output, as opposed to general documents, then you may want to consider putting your money into a printer of high quality and much less into the computer itself.

The quantity of hardware could also be an issue.  Most laptops have 2 or 4 USB ports to plug in hardware.  If you need more you can get a USB hub with additional ports; however, there are still some hardware devices that will not work through a USB hub and needs the direct connection to the laptop USB port.  A desktop can have 4 to 8 USB ports to plug into.  Again a USB hub can be used for more ports or a card can be installed within the desktop for additional ports.  If this is a strong consideration, then you will probably need a high end system to push all the power needed for each device.

Security is always an issue in this day and age.  The word virus gives a lot of people a case of anxiety.  There are several ways to solve this problem and enjoy your computer.  The first is get a good anti-virus and anti-spyware program.  There are a lot of free ones out there - some are very good.  There are a lot of others that charge (usually yearly) - some are very good.  This is a case of either read about them fro sources you trust or rely on other people that you can trust.  There will always be someone who will like each one or they wouldn't all be on the market.  And don't be fooled; if you have a cable (Comcast, FIOS, Cox, etc.) connection, you are ALWAYS on the Internet whenever the computer is turned on.  You do not have to initiate your email, Internet, or any other application to be hacked.

Another way to secure yourself from viruses, spyware, malware, root kits, and ID theft is to make sure that you use a LAN or network that you can trust and that has security within it.  Of course, the only way not to be "hit by this bus" is to stay off of computers.  But even this is not a good alternative as your bank account, your credit card, and other out-of-home shopping situations are almost all computerized and susceptible to being hacked.

A back up power supply and a back up for your computer files are also steps in the right direction for security.  A back up power supply will help stop a computer from being struck by a power surge.  A power surge has all the capability of entering the unit and destroying the insides including wiping the hard drive.  The correct power supply has the ability to turn off your computer when there is an outage also.  A back up for your computer files is good when your computer bites the dust or gets decimated by a virus.  With a good back up procedure your data will always be safe even if your computer is not.

Now that we have answered most of what you want your computer for, what specifications (insides) are needed for this computer?  Do you need a DVD drive that has the capability to write or create CDs or DVDs or just one that can read CDs (for installations) or DVDs (for movies)?  How fast should the computer be?  How much memory do you need?  What size video output do you want?  What about your network speed?

These can be very involved questions without any real clear-cut answers.  Without getting too deep into these questions, a new computer made within the last year would be more than enough for most people.  Reviews on the Internet from reliable sources could also be a big help.

The final thought is whatever you decide to purchase, I recommend that you be happy with what you have to pay for your system and don't look at computer sales or ads for the next six months - because you will probably find something newer, bigger, faster, or on sale to make you rethink your purchase.  Don't.

If you want to use my experiences, then feel free to go to my website and contact me with any thoughts or questions.  I am not the "know it all geek" and will never proclaim myself the "number one guru" but I have had my hands on and in computers since 1967 and have clients and experiences to support my convictions.  www.travelingtechsllc.com

What about refurbished systems?
A refurbished system is usually a very good system.  But if you want a warranty you may want to stick with new if you don't know anything about computers or don't have a handy IT professional friend.

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HOW TO TAKE MY PASSWORD OFF MY COMPUTER...

This could be simple or hard, depending which password you want removed/changed. Yes, there are two passwords on your system!

If you are simply talking about your user password, i.e. the one you log on with, then go to Control Panel and Users (the actual path to get here is different for each type of operating system). Under there is the ability to edit your password. If you don’t want a password, then just leave the new password blank.

If you are talking about the administrator password, i.e. the one you need to make changes or log into the deeper bowels of the system, that can be changed one of two ways. First there is a set of pins on the motherboard that you can short out erasing the system’s memory of the password. Second a good techie may have a program that can change/erase this password. This is not something the standard user should get involved in.

Laptop Overheating/Shutdown

Did you know that when laptops get over-heated, they will shut down. The most common cause of over-heating with a laptp, from my experience, is that the internal fan is clogged with hair, dust, dirt, etc. Someone would have to take the laptop apart and dig all the "garbage" out of the fan.

Computer and Laptop Questions?

Hello! Ever wonder if there is a quick fix or solution to a common computer glitch you seem to have from time to time? If so, email me your question(s) and I will create a post on my blog. Give it a try!

travelingtechs@comcast.net

Traveling Techs, LLC

When to Ditch and Buy New...

So you recently upgraded to a new laptop. You have an old laser USB mouse that you would like to use. After all, why buy when you have what you need, right!? You find the USB mouse works, but not great. You hear Windows dinging every couple seconds because the USB unplugs, plugs, unplugs, plugs.....

My advice:

Since the price of a new mouse is 10 or 15 dollars, I wouldn’t spend more than 2 minutes working this old one. Time to ditch and buy new!

Laptop Won't Connect to Router...

What to do when your laptop will not connect to your router, but all other systems in the house will. Here are a couple things to try as a start....

1. Unplug the router for one minute. Then plug it back in and give it time to "find" itself and set up the network (about 1 or 2 minutes). Then try logging back on.

2. If that doesn't work, then you would need more information. Your laptop was once connected to the Internet, but now it's not, so what was done to it since that time? What model laptop is it? (ie, do you have a wireless switch turned on or is there a combination of keys to hit to activate the wireless capability of it?) Have you run anti-virus and anti-spyware against it? One of the first things spyware will do will disconnect you from the Internet so you can't clean them up.

This is just a start of the basics for solving this issue. Good luck in your troubleshooting! If you need, or would like, further info, send me an email at travelingtechs@comcast.net.

Coming Soon!

What are the top 10 frequently asked questions from computer/laptop users?